Digital Commons Help CenterHow Can We Help?
New Help Center and Tools To Reach Consulting ServicesNew Help Center and Tools To Reach Consulting Services
We're pleased to announce our new site for DC documentation and our new email addresses to reach Consulting Services.
Digital Commons Help Center
Meet your next bookmark: https://digitalcommons.elsevier.com.
On our new responsive site, you'll find all of our Reference guides, videos, and documentation, now organized by DC service. Learn more anytime about DC Data, DC Exhibits, DC Institutional Repositories, DC Journals, and the Expert Gallery Suite.
Redirects are already in place on the old site to help you easily relocate your favorites.
Consulting Services Email Addresses
Don't forget to write! Our new emails are official now:
For Digital Commons queries, contact dc-support@elsevier.com
For Digital Commons Publishing Services queries, contact publishing.services@elsevier.com
For Expert Gallery Suite queries, contact sw-support@elsevier.com
Just to be safe, mail to our earlier addresses will forward automatically to the new addresses shown. Please consider adding our new addresses to your Safe Senders list (or equivalent) to ensure our messages continue to arrive smoothly.
Digital Commons Client Community Site
We are also releasing a new Digital Commons Client Community site where you may submit queries via a simple form and access replies via a password-protected portal. Note that the form is entirely optional: you may continue to use phone or email as usual. If you'd like access to the form, please contact your Consultant.
Published November 28, 2023